Website American Airlines
Location: DFW Headquarters Building 8 (DFW-SV08)
Additional Locations: None
Requisition ID: 41347
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you’ll love this job
This role will help with overseeing relationships with business partners and interface with various business units to ensure inquiries are handled appropriately
The role is a part of the Business Partner Support team within our Airport Operations group.
What you’ll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Assist Sr Project Manager and Sr Manager overseeing relationships with domestic and international customers by handling internal and external inquiries and communications.
Interface with Airport General Managers, other airline (OA) carrier customers, accounts receivable, finance and other departments like Purchasing, Policies & Procedures, Corporate Travel Services, Network Planning, Service Recovery, Airport Safety & Risk Management, and Human Resources.
Research and process inquiries to resolve discrepancies relating to OA agreements, both internally and externally to present to Sr Project Manager for resolution.
Maintain a central filing system and system-wide contract database.
Draft and distribute copies of agreements and official notices to various internal departments and to customers on behalf of Sr. Project Manager.
Facilitate redline edits and version control of documents
Review agreements for proper authorization and documentation according to American Airlines Resource Approval Policy (RAP).
Maintain, forward and catalog correspondence through organizational tools to meet critical timelines and terms for OA agreements.
Assist with TDY assignments and accommodations across airport operations as needed.
Compile, organize, and make brief analysis of data and project work for Business Partner Support team as needed.
Oversee incoming and outgoing correspondence, mail and faxes
Prioritize tasks to determine items requiring immediate attention
Assist with other ad hoc projects as needed
Perform other general office and administrative tasks as required by the position
All you’ll need for success
Minimum Qualifications- Education & Prior Job Experience
Strong organizational, interpersonal, oral and written skills
Formal letter writing and ability to proofread internal communications and external documents using advanced software features and functions of Microsoft Word
Ability to work independently, be resourceful and multitask even in the absence of management or between direct assignments
Ability to work productively and effectively under deadline pressure with all levels of management
Strong knowledge of Microsoft Office including Excel, Word, Access and PowerPoint
Ability to possess the highest regard for confidentiality and professionalism
Ability to effectively communicate with all levels within the organization and the business community both verbally and written
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas
Preferred Qualifications- Education & Prior Job Experience
College degree strongly preferred
Understanding of American policies, procedures, agreements and budgeting functions
Familiarity with legal documents (i.e. contracts, insurance certificates and invoices) preferred
Skills, Licenses & Certifications
What you’ll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel Free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Additional Locations: None
Requisition ID: 41347Show more