WAWA – Wawa, Inc. – Corporate Office
Job Title: Article Leader
Job Summary: The Article Leader owns and oversees the end to end Article Lifecycle Management process and the product data contained within. Responsibilities include, but not limited to, partnering with Marketing Category teams to gather and understand requirements for each Article, developing consistent and successful Article set-up processes and internal/vendor communication avenues. This position is responsible for developing, implementing and evolving efficiencies across all shared processes throughout the Article Management Lifecycle. This role will work cross functionally to ensure alignment and communication of all Article execution and maintenance, including IT/ MDM, Supply Chain, Finance, Forecasting & Replenishment, and vendor networks.
Drive the full end to end Article set up process and execution by working closely with Marketing Assortment Managers and Customer Loyalty Managers to execute assortment plans and strategies and meet organizational requirements. This will include new Article setup and maintenance for cross functional departments such as Finance, Supply Chain and F&R.
Based on communication from Category team:
Lead the new Article setup process through Stibo working with vendor networks to ensure all necessary data is accurately captured per category requirements to assure proper receiving and sales at store level. Ensure vendors are compliant with specifications as required, taking action, as necessary.
Initiate new Article setup process for Wawa specific items ensuring all requirements are met for reporting and cross functional needs.
Recognize and anticipate required nuances for each Article (including, but not limited to Category Specific Attributes, Brand Families, Food Service Recipe Requirements, Pricing Integrity across vendors and price zones, Supply Chain Requirements, and Manufacturer Identifiers) and identify the specific requirements for each to ensure accurate entry into SAP/Stibo.
Accountable for product changes and maintenance of data integrity of all Article requirements provided for entry into SAP/Stibo.
Manage all product data and maintain attributing for product hierarchy to ensure data is accurate and consistent per industry standard to include GDSN integration.
Support MDM team with data enrichment in both SAP/Stibo during the Stibo implementation to ensure all categories are transitioned and onboarded to the new Stibo system successfully.
Have a working knowledge and in depth understanding of the Stibo system. Serve as a liaison to and assist vendors, Marketing Category teams and Marketing Digital teams with navigation and utilization of the Stibo tool.
Responsible for providing analytical outputs for MCOE, Marketing to ensure the appropriate analytics are conducted and used. Understand the impact that the Article requirements have on the business and make decisions and adjustments based on these impacts.
Responsible for providing new item authorization lists & delistings for Analytics COE, Category Teams, and Space Planning to ensure the appropriate analytics are conducted.
Review, research, analyze and resolve any Article setup issues with internal support teams (MDM, McLane, Space Planning). Develop and document procedures to guide resolution process.
Investigate and resolve vendor scanning issues directly with vendor network when needed. Follow up with Contact Center and the Marketing Center of Excellence to resolve Contact Center tickets and develop solutions to reduce similar calls.
Serve as Data Steward and point person for Digital Governance and future MDM / IT initiatives that will require Article expertise and navigation. Work with the business to gather enhancement and additional data requests and implement those enhancements.
Proactively identify and create efficiencies through process improvements, system enhancements and automation opportunities to build on and enhance existing Article set up processes.
Ability to work well individually as well as in a team environment
Excellent communication skills
Ability to handle multiple priorities & work independently.
Detail oriented and excellent organizational skills as others will rely on the accuracy of work output to make key decisions
Process focus solution oriented work style
Excellent ability to meet deadlines and prioritize projects
Work collaboratively with cross functional teams
Ability to independently gather information from various sources and synthesize large inputs of data.
Bachelor’s Degree preferred
SAP knowledge strongly preferred.
Proficient in Microsoft suites, with advanced Excel and PowerPoint skills.
2-3 years of marketing experience. Experience in foodservice or consumer packaged goods preferred. (retail experience preferred)
Experience in process based work in a cross functional role.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected] or 1-800-444-9292.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.