Call Center Representative/Customer Service Columbus, OH

Website JPMorgan Chase Bank, N.A.

Successful Specialists balance their focus on business results with offering options and finding solutions to help our customers. They also:Are able to collect on past due accountsAre very comfortable communicating with customers in a metrics-driven environmentAre able to navigate multiple technologies while staying engaged with our customersPossess excellent negotiation and decision-making skills; in addition to strong communication skillsPossess strong customer focus with the ability to have detailed conversations with our customersTreat customers with respect and responds with empathyDemonstrate sensitivity and compassion in difficult situationsDemonstrate personal excellence including punctuality, integrity, and accountabilityHave the ability to work independently and in a team environmentThink critically and exercise independent judgementJob Type: Full-timePay: From $19.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offPaid trainingTuition reimbursementVision insuranceSchedule:8 hour shiftDay shiftHolidaysMonday to FridayOvertimeWeekend availabilityEducation:High school or equivalent (Required)Experience:Customer Service: 1 year (Preferred)Work Location:One locationWork Remotely:NoShow more

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