Customer Service Associate

Website Creative Workshop Printing and Copies

Creative Workshop Printing and Copies in Ukiah is looking to hire a fantastic long term, permanent full time or possibly part time Sales/Customer Service Rep/Notary. We have been in business for over 45 years and I want to expand a little, but I need more help. I would like someone to start this month if possible.The job opening is for a customer service representative who will also become a Notary Public. Customers will order all kinds of items that are made of paper, so we make Business Cards, Brochures, Envelopes, Catalogs, Business Forms, Posters, Blueprints etc. Custom Photo items like Coffee Cups, Calendars and T-shirts. We make Rubber Stamps and all types of Photo Copies. Some customers might hand you a flash drive or email their project to you and you will be in charge of printing it out for them on the paper of their choice. Or they might come in and need a few copies, a bit of typing and possibly faxing or e-mailing done for them. You will do very little Graphic Design, usually just enough to fix someone’s artwork.This is a fun job that requires a lot of training and effort, so I would like to hire a stable person who wants to stay at a job for years to come and doesn’t like to bounce from job to job. I am only interested in hiring someone who has a very good and happy personality and nice happy sense of humor, is very nice, extremely kind, patient and smart.PLEASE NOTE: THERE IS 1 QUICK WRITTEN AND 1 PHONE QUESTIONAIRE WHEN YOU APPLY FOR THIS JOB ON INDEED. ALSO THERE IS A WAY FOR YOU TO SEND ME A COVER LETTER ON INDEED WHEN YOU APPLY. PLEASE DO BOTH THE QUESTIONAIRE AND THE COVER LETTER. IT SHOWS ME THAT YOU KNOW HOW TO USE A COMPUTER, HOW TO FOLLOW INSTRUCTIONS AND ALSO GIVES ME A GLIMPSE INTO YOUR PERSONALITY AS WELL AS TELLING ME WHY YOU THINK YOU WOULD BE A GOOD FIT TO OUR OFFICE. If you cannot figure out the 2 questionnaires, at minimum do the cover letter telling me why you cannot do the questions and write in a bunch of reasons why you think you can work here.Once in awhile this job can be overwhelming, stressful & complicated (usually it is because someone decided not to show up to work). That is why we need someone who has a calming presence. We choose to be happy, that’s what’s good about this job. Customers love coming to see us because we are kind and helpful to them. A lot of customers have no idea how to get their job completed, that’s why you are here, to help them feel secure and help them get their project done perfectly the first time. There are several simple requirements for this job. A strong work ethic is the most important. When we make a promise to a customer to have their job finished by the time they need it, we keep our promise. We need someone who takes their job to heart, because others will be counting on that person.You would want to be a responsible person who can be at work everyday, on time and doesn’t need to take time off when you are scheduled to work. Monday – Friday 9:45 a.m. to 5:45 – 6 p.m. These are very good hours. You can schedule all your appointments before getting to work and avoid having to take extra time off.I am trying my best to avoid the following situations. Unfortunately, I have hired many people that have put on a good show during the interview then complain and complain about everything all the time. It is annoying. This is somewhat of an easy job, so there is really nothing to complain about, unless you are the type of person who really doesn’t want to work and is only here to get a paycheck, then an unemployment check. I don’t want to waste my time on you. I do not want a person who always talks back or always snarkily replies back when they are asked to do a job. I dislike employees who challenge and talk back when they are asked to do a job or are argumentative and combative with others. When we get a job, we just do it, we do not fuss or complain. Or someone who makes any excuse not to show up to work and feels entitled to get what they haven’t earned. When you don’t show up to work, the other staff has to work harder and they will not be happy with you. I am trying to avoid these problems. (You should know by now if you are one of those people so give us both a break and do not apply).I require someone who will show up everyday on time and doesn’t complain. Only HAPPY THOUGHTFUL PEOPLE PLEASE!!!To enjoy this job you would want to be focused, have a sharp memory and be a quick learner who can easily concentrate on your duties, and not tend to crack under pressure. You would also want to have a good appearance, pleasant personality and nice phone voice. I just want to hire someone nice. If you have a tendency to talk back to others in a snarky childish way, don’t apply. I don’t like employees who bad mouth, put down or gossip about their working companions.You must have an extremely clean police record to become a Notary Public. DO NOT APPLY IF YOU EVER HAVE HAD A FELONY, EVEN DURING YOUR YOUTH. Even if you think it is off your record, the Department of Justice will find out and you will be turned down as a Notary (and becoming a Noraty Public is a crutial part of the job). You will need to be able to lift up to 35lbs, have good penmanship and an ability to do MATH and MEASUREMENTS. Spanish speaking is a plus. Contact Diana Preston if you or someone you know may be looking for work and has ALL of the qualities I need and none of the qualities I don’t want. 707-468-0251 or apply at 759 S State, Ukiah.Your wage depends on you and your willingness to do a fantastic job.Job Types: Full-time, Part-timePay: From $14.00 per hourBenefits:Employee discountPaid time offPaid trainingTuition reimbursementSchedule:Day shiftMonday to FridayNo nightsCOVID-19 considerations:Employees and customers are required to wear a mask. And the employees are in charge of cleaning all the work surfaces and door handlesExperience:Customer Service: 1 year (Preferred)Work Location:One locationCommunication method(s) used:EmailPhoneIn personThis Job Is Ideal for Someone Who Is:Dependable — more reliable than spontaneousPeople-oriented — enjoys interacting with people and working on group projectsAdaptable/flexible — enjoys doing work that requires frequent shifts in directionAchievement-oriented — enjoys taking on challenges, even if they might failInnovative — prefers working in unconventional ways or on tasks that require creativityThis Job Is:A job for which military experienced candidates are encouraged to applyOpen to applicants who do not have a high school diploma/GEDA good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or moreA job for which all ages, including older job seekers, are encouraged to applyOpen to applicants who do not have a college diplomaBenefit Conditions:Waiting period may applyOnly full-time employees eligibleWork Remotely:NoCOVID-19 Precaution(s):Personal protective equipment provided or requiredSocial distancing guidelines in placeSanitizing, disinfecting, or cleaning procedures in placeShow more

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