Customer Service / Office Coordinator San Juan Capistrano, CA

Website Smead Manufacturing Company

OUR STORYU Brands is a young, trendy, entrepreneurial consumer products company, specializing in stationery, storage, home and office products. We are passionate about inspiring our shoppers with innovation, design, and everyday use product that is new, unique and exceptionally useful in everyday life.(Smead Manufacturing is an affiliate Company to U Brands)Location: San Juan Capistrano, CAPosition Available: Customer Service / Office CoordinatorJob Number: 13-0514Position Type: Full-Time / Non-Exempt Job Overview: U Brands is looking for an energetic Office Coordinator/Customer Service Lead to join our rapidly growing team in San Juan Capistrano. This role will provide office support for the U Brands team and provide world-class customer service to our growing customer base. An ideal candidate will have experience in customer service and office management and will want to take ownership for their tasks – being the go-to person in the office! *Please, note this is an in-office position located in San Juan Capistrano, CA. NO REMOTE applications please. No relocation services available currently.Job Responsibilities and Accountabilities: Being the first person in the office to gear up for a productive day, and the last one to leave to prepare the office for the following dayAnswering incoming phone calls in a polite and professional mannerMeet and greet visitorsSort and distribute incoming mailEnsure the office is well-stocked, organized, and cleanMaintain COVID records and processes in the officeReceive deliveries, stock kitchen and supply closetGo-to person for maintenance, mailing, shipping, supplies, and errandsOrganize special events and oversee team lunchesAssist and support all office administrative duties for Management teamSupport on ad-hoc projects as neededCommunicate office memos to entire staffProvide outstanding customer service to our online customers in line with the U Brands brand and voice across all platformsContribute to team discussions to help develop processes that will contribute to improving overall customer experienceBuild and maintain strong professional relationships across all department teamsQualifications, Skills and Education: Extremely Organized & Detail-OrientedExcellent Communication SkillsTeam Player, Reliable, & TrustworthySelf-starter – takes initiative to problem solve3+ Year Experience as an Office Manager/Customer Service RepresentativeThis is an in-office positionCOVID-19 Precaution(s): Personal protective equipment provided or requiredSocial distancing guidelines in placeSanitizing, disinfecting or cleaning procedures in placeIf you are interested and qualified for this opportunity, please send your resume in confidence to us at We look forward to hearing from you!EOE – As an Equal Opportunity Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.Job Type: Full-timePay: From $60,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayEducation:High school or equivalent (Preferred)Experience:Microsoft Office: 1 year (Preferred)Customer Service: 3 years (Preferred)Office setting: 3 years (Preferred)Administrative Assistant: 3 years (Preferred)Work Location:One locationWork Remotely:NoShow more

Maximum file size: 256 MB.
Upload your CV/resume or any other relevant file. Max. file size: 256 MB.