Customer Service Specialist Foothill Ranch, CA

Website Belshire Environmental Services, Inc.

JOB DESCRIPTION: Belshire is investing in a bright and talented person to help us to provide great service to our customers. We’re actively hiring a Customer Service Specialist / Field Services Coordinator to interact with customers and vendors, write up and bid jobs, and coordinate the movement of equipment and staff so our daily projects are on time and done to the satisfaction of the customer.YOU CAN SUCCEED AT THIS JOB IF:You are comfortable on the phone and writing professional emailsYou like to learn new complex conceptsYou enjoy working with others in a collaborative environmentYou work well independentlyYou enjoy problem solvingYou are excited about helping your colleagues and our customersYou are not afraid to ask questionsYou are able to remember and accurately apply the information and processes that you have been taughtYou have the ability to maintain a professional demeanor while fostering friendly relationships with clients and colleaguesFACTORS FOR SUCCESS: 2+ years of work or related business experienceCollege degree and/or equivalent experience preferredResourceful self-starter who is interested in researching answers to questions from available informationAnalytical skills and ability to think outside the boxOrganizational and time management skillsMotivation and ability to learn new concepts quickly and adapt to a changing environmentRECRUITING PROCESS: All applicants will be asked to complete online assessmentsSelect applicants will go through an initial phone interview which in some cases may lead to two interviews with BelshirePAY: Starting hourly rate will be $23.00 or more per hour based on your experienceHOW WE HELP YOU SUCCEED: We provide great training on environmental regulations, generous compensation, and comprehensive benefits that allow our employees to find fulfillment and security in personal life and career alike. These include:Competitive Salary and BenefitsWork-Life Balance. This is a Monday through Friday position (no weekends) with minimal overtimeMedical, dental, and vision as part our commitment to investing in the health and well-being of our employees401k savings plan with company match and profit sharing planGenerous PTO and holiday payHelpful co-workers and managementJob Type: Full-timePay: From $23.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceSchedule:8 hour shiftMonday to FridayAbility to Commute/Relocate:Foothill Ranch, CA 92610 (Required)Application Question(s):Please let us know why this position interests you?Work Location:One locationCommunication method(s) used:EmailPhoneJob Duties:Answer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company’s customer service policiesOther duties as requestedThis Job Is Ideal for Someone Who Is:Dependable — more reliable than spontaneousPeople-oriented — enjoys interacting with people and working on group projectsAdaptable/flexible — enjoys doing work that requires frequent shifts in directionDetail-oriented — would rather focus on the details of work than the bigger pictureAchievement-oriented — enjoys taking on challenges, even if they might failAutonomous/Independent — enjoys working with little directionInnovative — prefers working in unconventional ways or on tasks that require creativityHigh stress tolerance — thrives in a high-pressure environmentCompany’s website:www.belshire.comBenefit Conditions:Waiting period may applyOnly full-time employees eligibleWork Remotely:NoCOVID-19 Precaution(s):Social distancing guidelines in placeSanitizing, disinfecting, or cleaning procedures in placeShow more

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