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At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
Are passionate about client success.Enjoy collaborating with others.Strive to exceed expectations.Move boldly in the quest for superior and best in market solutions.
Accountable for supporting the Operations team locally and the Transportation Team across the National Network, in delivering high quality services to internal and external clients. Position is focused on supporting the operations team, Transportation Coordinators and Transportation Managers for surface transportation. The goal of the position is to aid in the daily duties of the Transportation Department and to deliver exceptional service to our customers while maintaining department goals. In order to be successful, this individual must be able to work in a high pressure, fast-paced environment, interact with all levels of the Pitney Bowes team members and develop relationships with the Pitney Bowes outside vendors.
This shift will be a Sunday through Thursday schedule from 3pm to midnight.
Work closely with the Transportation Managers to support the inbound and outbound operations for the Global Ecommerce Returns and Delivery business.
Track all truck loads daily in the Pick Up Tracking System.
Ensure that the Delivery customer pickups are picked up on time every day and that the carriers have all of the information regarding the scheduled pickups to make them successful.
Support the Transportation Coordinators and Manager in implementation of all new customers for both Returns and Delivery.
Enter the One Ship and Mercury Gate plans as needed. Also work with the Transportation Managers to work out any issues with the One Ship system.
Develop customer performance reports and ensure the information provided is accurate and complete.
Develop weekly finance reports on key clients for the accounting department and ensure the information provided is accurate and complete.
Track and create reports on key clients to the client and Transportation Managers.
Create BOL’s and other shipment-related documentation for specific clients on a weekly basis.
Closely track and monitor “hot ticket” items and report to client and Transportation Managers.
Work with the Transportation Vendors to ensure that all inbound and outbound shipments will be picked up and delivered on time. Report all issues to the assigned Supervisor/Manager on call.
Book extra loads with carriers as necessary and log the new loads into Mercury Gate software.
Be available to assist the Transportation team if needed for any project and other duties as assigned.
As a Facility Logistics Specialist, you have:
Bachelor’s degree or Logistics courses preferred, but not required
Experience related to Logistics, Transportation or Operations is preferred, but not required
At least one year of experience related to Customer Service
Ability to work unsupervised for up to 12 hours
Ability to problem solve and work under tight deadlines and schedules
Excellent technical skills.
Proficiency in the use of Microsoft Office products, specifically Excel
Good understanding of database structures
Excellent written and oral communication skills
Ecommerce logistics. Only easier. Pitney Bowes Global Ecommerce is our fastest growing business segment. Our focus on the consumer and shipper experience – driven by innovative technology and consultative insights – has uniquely positioned us as the trusted partner for ecommerce brands and shippers.
Our best-in-class services include ecommerce fulfillment, delivery (domestic and cross-border), and returns that help merchants drive conversions, customer satisfaction and lasting loyalty. These solutions build better order experiences through data science-based innovation and consultative support that help make clients’ jobs easier. Ranked by Internet Retailer as a Top Carrier, Top Fulfillment Service Provider, and the #1 International Ecommerce Provider, we are the preferred ecommerce logistics partner for over 800 brands and shippers.
We will:Provide the opportunity to grow and develop your careerOffer an inclusive environment that encourages diverse perspectives and ideasDeliver challenging and unique opportunities to contribute to the success of a transforming organizationOffer comprehensive benefits globally (pbprojectliving.com)
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.Show more