Flight Services Coordinator

Full Time

www.aircharterservice.com Air Charter Service

Company Description
OUR STORY
Air Charter Service was established in 1990 in the basement of our Chairman’s home and today employs over 500 people globally, across 27 offices on six continents. We’re not just the largest charter brokerage in the world, but also the largest charter family, holding those same values that started this business at the core of everything we do.
We are a charter provider that goes the extra mile to ensure each and every one of our customers experiences service beyond expectation. Whether you are talking to one of our brokers in New York, Mumbai or Beijing, you will find the exemplary service never ends.
A time-critical mission, a difficult-to-reach location underserviced by scheduled airlines, or a large group traveling with a lot of equipment: we can integrate into the logistical demands of any project to keep a range of industries moving. We often work with various music tours, television show production crews, sports teams around the world, corporate sponsored vacations, and we also have helped to provide relief aid after several natural disasters. Anytime there is a large group that needs to get to a destination: ACS is there to help!

Job Description
A DAY IN THE LIFE
Act as the liaison between brokers, airlines, clients and suppliers
Preparing pre and post flight reports
Filing all paper work and ensuring proper handover to brokers
Flight watching/overseeing flight departures
Accurate data entry, logging of flight times
Report and maintain information about flight updates and issues
Understanding or experience of flight planning
Complete flight documents for confirmed charters and ensure that the flight packs are received
Updating the customers and brokers on the progress of the flight when necessary
Resolving problems when necessary in the pre-flight arrangements, during the flight itself and during any post-flight work that needs to be completed

Qualifications
THE INDIVIDUAL
Aviation or airport experience
Deliver high quality of service
Exceptional communication skills and phone etiquette
Ability to meet deadlines and problem solving skills
Ambition, drive and self-motivation
Friendly, personable and empathetic
A hard-working team player
Additional Information
WHAT IS IN IT FOR YOU
Dynamic and fast-growing company
Job stability and leadership support of development
Award-winning professional training and one-on-one mentoring
ACS covered international training based in our London HQ
Clear path for career advancement from Trainee Broker to Director
Balance between independent and team-oriented work
Opportunities for international and domestic travel or relocation
A welcoming, enjoyable and interactive environment – seasonal events and team night outings
Competitive salary
Medical, Dental, Vision & 401K retirement employer match package
20 days in paid time off + 12 public holidays
Additional paid leave for your birthday, wedding, moving house, holiday shopping and more
Looking for more details? Check us out on TikTok and Instagram
Air Charter Service Inc. is proud to be an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Show more

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