Full-Time Cargo Reservation/Cargo Operation

Full Time

www.evaair.com EVA Airways

ABOUT EVA AIRWAYSEVA Airways (www.evaair.com) is an international airline headquartered in Taipei, Taiwan. Currently, New York Branch Office has immediate openings for Full-Time Cargo Reservation/Cargo Operation. Experience related to the position is preferred but entry-level is also welcomed. Essential duties and responsibilities are listed below. Other duties may be assigned to meet business needs as required. EVA Airways offers an excellent benefits package, including comprehensive medical and dental insurance without premium costs, 401(k) plan with company match, free and discount flight tickets, etc. Please specify position and salary expectation on resume.REQUIREMENTS: · Good communication/customer service/organization/time management skills· Knowledge with Microsoft Office applications (Word, Excel and PowerPoint)· Must be legally authorized to work in the U.S. without sponsorship· Weekend/holiday/night shifts required for cargo operationJOB DESCRIPTIONFULL-TIME CARGO RESERVATION: Handle booking inquires and provide schedule tracking information by phone and emails on daily basisMaintain booking information correctlyTrace irregularity cases such as delay, damages and missing etc.Update schedule changes to customerProvide flight plan on daily basisArrange connection flight spaceAssist for accounting issues such as billing, receiving and payment discrepancyFULL-TIME CARGO OPERATION: Supervise service providers for efficient cargo warehouse and ramp operation handling in accordance to authorities and EVA’s standard proceduresProvide cargo customer service and resolve operational irregularityPrepare flight operation related documentationComplete TSA, FAA and CBP regulation requirementCoordinate with airport authority for flight operational handlingCoordinate with relevant departments within the company and outside vendors to fulfill operational tasksCoordinate with passenger service agent for flight safety and on-time performanceEVA Airways is an Equal Opportunity Employer.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceHealth insuranceLife insuranceVision insuranceSchedule:8 hour shiftHolidaysNight shiftOvertimeShow more

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