Website Bluegreen Vacations
Guest Receptionist is responsible for greeting guests in the reception area as
well as answering and directing incoming calls. The Guest Receptionist will
represent Bluegreen professionally at all times in both appearance and
communication with guests and fellow associates.
Greet all guests in a warm and professional manner.
Understand and follow all processes as outlined in the
Guest Training Manual SOP.
Maintain a positive working relationship with Sales,
Marketing and Admin.
Distribute and collect Guest Registration Forms
assisting guests with any questions they may have.
Accurately assign guests to a Sales Representative in
the order they arrive.
Ensure all information is updated in Concierge from the
guest registration within a timely fashion.
Answer all incoming calls, research customer issues,
and escalate to a manager/supervisor as needed.
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