Job Medical Receptionist Daphne, AL

Full Time

Website American Family Care

Benefits/Perks 3- and 4-day work weeks Some weekends and holidays required Full-time benefits including matching 401(k) Flexible Scheduling Incentive Plans Growth Opportunities Job Summary

Serve as the first point of contact for the medical front office. Greet and register patients, collect payments, discharge patients, and maintain records.

Responsibilities Greet patients with great customer service Answer phone calls and patient questions in a friendly and helpful tone Provide patients with initial paperwork and obtain copies of insurance and identification cards. Register patients, update patient records, and verify insurance accurately and timely Follow company procedures related to workers’ compensation and occupational medicine patients Determine, collect, and process patient payments and address collection and billing issues Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures Assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Qualifications High School Diploma or GED required Previous medical office experience preferred

American Family Care

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