Job Receptionist – Healthcare Willow Street, PA


Website Willow Valley Communities

As a condition of employment, Willow Valley Communities requires that all new hires are fully vaccinated for COVID-19 prior to their first day of employment.

Willow Valley is hiring a Receptionist-Healthcare to operates a multi-line telephone system to answer incoming calls and directs callers to appropriate Team Members. The Receptionist is responsible for assigned clerical functions including verbal communication with visitors, Residents and other Team Members in person and by phone as well as responding to alarm systems and summoning assistance.

Responsibilities: Models exemplary customer service and the MORE values towards Team Members and Residents Creates a positive, encouraging, and educational environment for Team Members. Ensures consistency among Supportive Living Communities in all operations, policies and procedures. Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate Team Member or departments. Takes and delivers messages or transfers calls to voice mail when appropriate Team Members are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate Team Members. Monitors visitor access and issues passes when required. Provides assistance with Resident appointments, which may vary depending on the building (i.e. beauty shop, physician, transportation to appointment, etc.). Receives, sorts, routes and forwards mail and deliveries. Maintains business machines. Creates, prints and mails memos, correspondence, reports, and other documents when necessary. Answer alarms as quickly as possible, summons assistance, or assists as appropriate. Monitors entrance and elevators for potential elopements. Maintains monies and documentation for cash box and Resident funds, may vary depending on the building. Completes admission and discharge notifications. Assists in emergency response system. Makes up identification bracelets for Residents (Skilled Care). Maintains responsible party information and addresses in the Resident Information File (Skilled Care). Mails and files “Physician’s Order” slips (Skilled Care). Qualifications: On the job training provided. Computer literacy required. Hours: 13hrs/week and 23hrs/week Schedule:

Monday 8am-12pm; Wednesday 2pm-7pm; Friday 8am-12pm

Every other weekend (Saturday and Sunday 2-7pm)

Select holidays

Location: The Lakeside of Willow Valley Communities 300 Willow Valley Lakes Drive, Willow Street, PA 17584 Wage: $14.00-$15.50/hr Opportunities with WVC: Continued career growth and education opportunities Excellent benefits package, including medical, dental and vision Team Member Evednts and Recognition Use of our amenities, such as our fitness center, spa, cafés and swimming pools Plus many more

Willow Valley Communities

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