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Job Senior Room Attendant Overland Park, KS 66210

Full Time

MainStay Suites Kansas City Overland Park

Find your place to belong, join our team! Earn great pay and benefits while honoring your craft alongside the best hospitality professionals in the area. Not just your typical job, work in a respectful and progressive environment that values what people bring to the team!
Reports to: General Manager
Job Description
Perform a wide variety of cleaning tasks to meet brand and Gulf Coast standards including cleaning guest rooms, public spaces, laundry and working shifts that vary by day and week depending upon business needs. Senior Room Attendants will additionally assist in room inspections and training new Room Attendants.
Primary Job Duties

Receive a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift:
Move-Out Cleans: a deep cleaning when a guest checks out
Stay-Over Cleans: a service performed while the guest continues to reside in the hotel
Clean all rooms according to brand and Gulf Coast cleanliness standards within the allotted time
Maintain an orderly cart according to brand and Gulf Coast standards. Carts should be stocked and ready to go at the beginning of the shift
Clean rooms, hallways, lobbies, restrooms, corridors, elevators and stairways so that health standards are met and the property is clean to brand and Gulf Coast standards
Clean doors, door frames, vents, windows, cabinets, walls, outlets, packaged terminal air conditioner (PTAC) and windows
Inspect rooms and public areas to accepted health and safety standards
Replace soiled linen and towels, disinfect bathroom surfaces, dust or wipe down all surfaces, vacuum, sweep and/or mop floors
Replenish room supplies, toilet paper, soap, trash liners, etc.
Empty wastebaskets and transport other trash and waste to disposal areas
Observe precautions required to protect hotel and guests, immediately reporting any damage to a room, as well as any contents that should not be in a room (drugs, weapons, animals, etc.) to the GM
Notify GM of any maintenance issues.
Notify GM of left behind guest belongings and bag and tag the items according to policy
Keep storage areas and carts well-stocked, clean and organized
Wash and fold laundry
Wear appropriate attire per the dress code
May be asked to stay on site in the event of a catastrophe
Other duties as assigned
Senior Room Attendants additionally will:
Assist in inspecting guest rooms as well as public areas for cleanliness
Assist in interviewing Room Attendant applicants
Train new Room Attendants to brand and Gulf Coast standards
Fill in when needed due to high business levels or staffing shortages
Act as point of contact for Room Attendants

Essential Skills

Integrity – display strong moral principles and work ethic by behaving ethically, acting fairly and taking responsibility
Communication – listen effectively and follow instructions
Dependability and reliability – display responsible behaviors at work in attendance and punctuality; can work with a sense of urgency; has attention to details; can follow directions and fulfill obligations
Professionalism – maintain a professional presence by demonstrating self-control, maintaining a professional demeanor and a positive attitude

Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Can lift up to 50 pounds
Continuous standing, walking, pushing, pulling, reaching, moving about and lifting furniture/furnishings
Frequently bends, kneels and crouches
Repetitive movement of hands, arms and legs, sweeping, vacuuming, mopping, pushing and wiping
Exposure to hazardous chemicals (cleaning materials), odors, dirt and dust and adverse weather conditions.

Experience and Requirements

1 year hospitality and housekeeping
401(k) with Employer Match for all Associates
Paid time off for ALL Associates per Associate Guide

What We Offer

Health and Dental Insurance for Full Time Associates
401(k) with Employer Match for all Associates
Paid time off for ALL Associates per Associate Guide
Six company paid holidays for Full Time Associates
Time and half for hours worked on designated holidays for all Associates.
Employee Assistance Program for Associates and household members
All Associates in this position are eligible to participate in a Retention Bonus program and receive:
$150 upon completion of 90 days employment
$250 upon completion of 6 months employment
Employee Discount Program
Employee Hotel Guest Room Program
Employee Referral Program
Quarterly Bonus Plan eligibility with potential of earning $600 per quarter

Job Type: Full-time
Pay: $16.00 per hour

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program


Weekend availability

Ability to commute/relocate:

Louisville, KY 40299: Reliably commute or planning to relocate before starting work (Required)


High school or equivalent (Preferred)


Cleaning: 1 year (Preferred)
Hotel Housekeepers: 1 year (Preferred)

Work Location: One location

Maximum file size: 256 MB.
Upload your CV/resume or any other relevant file. Max. file size: 256 MB.