Lowongan kerja Assistant CRM Manager PT Duta Intidaya, Tbk. (Watsons Indonesia) di Jakarta Selatan

Full Time

Website PT Duta Intidaya, Tbk. (Watsons Indonesia)

Deskripsi PekerjaanIdentify and analyze customer behavior to providing and developing lifecycle loyalty programs in all CRM platformsOversee membership customer service activities to ensure member are satisfiedRespond promptly to inquiries from prospective members, dan loyal membersInitiate membership communications, including developing newsletter content, email blasts, event announcements, awareness of member benefits, etcDevelop regular mechanisms for store teams to providing excellent customer service to loyal members and relationship building with prospective membersManage merchant partner and other prospective corporates to improving membership benefits.Provide analysis of existing programmatic and membership materials as well as membership retention rates and opportunities for improvement.Job RequirementsCandidate must possess at least Bachelor’s Degree, Master’s Degree/Post Graduate Degree in Marketing, Mass Communications or equivalentRequired language(s): EnglishAt least 5 years of working experience in the related field is required for this positionRequired Skill(s): Good Communication, Have experience in retail industry for 5 yearsPreferably Assistant Manager specialized in Marketing/Business Development or equivalent

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