Lowongan kerja Content QC Shift Lead – Contract Based (Solo) Shopee Internasional Indonesia di Surakarta

Full Time

Website Shopee Internasional Indonesia

Deskripsi PekerjaanJob Description:Monitor, guide, motivate agents, and making sure that the team are able to achieve targetSolve day-to-day operational issuesAnalyse issues and provide feedback for improvementsRequirements:Previous experience in managing operational teams (preferrably QC or Operational Excellence) for at least 2 years of experienceCapability to able to motivate agents and understand operationals end-to-end processGood in data reporting and familiar with excel analysis tools to identify and solve day-to-day operational issuesComfortable in managing and communicating with stakeholder, with intermediate English skillAble to work in shifting hours and overtime when neededFamiliar with video platform (reels, snackvideo, etc)

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