Office Services Supervisor

Website County of Mendocino

JOBThe current vacancy is in the Cannabis Program, Ukiah. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur. Supervises staff and performs a variety of highly complex administrative functions in support of a department director or a division director of a large department. Examples of duties include: coordinating work processes; training staff and appraising performance; developing various complex (often confidential) reports requiring extensive research and gathering of information and/or statistics; maintaining personnel files and generating related paperwork; preparing and/or monitoring contracts and related documents; developing and maintaining various filing systems; assisting in and/or developing policies and procedures; and developing the budget and tracking budget expenditures.Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.EXAMPLE OF DUTIESDuties may include but are not limited to the following: Carries out supervisory/managerial responsibility in accordance with policies, procedures and applicable laws including: interviewing, hiring and training, planning, assigning and directing work, establishing deadlines, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.Oversees the daily office procedures and workflow of the department as well as many of the business functions of the department; performs clerical functions, legal work, fiscal operations, etc., unique to department; processes routine and non-routine matters independently; receives, reviews and processes various financial records and transactions, ensuring accuracy and adherence to policy and applies approval; relieves director or elected officials of routine administrative details such as checking operating reports for accuracy and conformance to policies and standards; monitoring and communicating departmental policies and procedures, and updating publications for final approval. Provides information, advice, feedback, or assistance to others within the department to refine work outputs or resolve problems. Reports unresolved administrative and/or operational problems to supervisor.Participates in developing and monitoring the division/department budget by researching and justifying requests, advising on choices, making recommendations, typing, calculating, and coordinating completion; maintains budget records throughout the year, balances and reconciles budget, and prepares quarterly financial reports; attends budget meetings/hearings.Develops, communicates, and monitors policies, procedures, and standards for the division or department related to administrative support functions; recommends improvement when necessary.Relays and interprets administrative decisions, policies and instructions; answers various inquiries; explains policies and procedures and arranges appointments.Analyzes and interprets new legislation, codes, mandates, etc., and disseminates information to staff.Prepares payroll reports for assigned division or department. Prepares and processes claims, purchase orders and/or vouchers by entering pertinent information into the computer and distributing and/or filing supporting documents. Takes in, accounts for and issues receipts for money and makes daily or weekly bank deposits.Coordinates division/department information systems projects/needs, arranges for system or software installation or upgrades and/or performs or schedules related training for staff members.Maintains, reviews and processes various permits, applications, and other documents.Processes and maintains all confidential personnel records and payroll information for the division/department, including generating personnel transactions, setting up interviews, maintaining filing system.Formats and types letters, memos, charts, labels, reports, or other correspondence on a computer, word processor or typewriter and proofs correspondence and related documents; composes correspondence in accordance with standard policies; types documents containing complex terminology; prepares complex, routine and non-routine reports (including annual reports) as requested utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; prepares work reports; composes confidential correspondence and maintains files associated with same.Maintains contracts which include monitoring flow of documents, consulting with and advising staff of essential elements of contracts, conferring with financial staff, and managing related filing systems.Acts as secretary to government boards or commissions, including coordinates and schedules meetings, prepares the location and agendas, transcribes and/or distributes statements, minutes and notes from a variety of sources.Researches information needed for and administers grants; manages related filing system and billing.Confers with upper management to keep them informed on key issues and progress toward objectives and to gain their support and approval; makes recommendations to assist management in making needed improvements.Maintains and upgrades professional knowledge, skills, and development by attending seminars and training programs and reading trade and professional journals and publications.Interacts with a variety of high-level individuals, both internally and within the community to provide information, disseminate departmental information and assist in resolving administrative issues.Takes policy, service and information requests and refers to proper divisions for processing and providing information; updates and maintains service and information requests through complex record keeping; performs reference and statistical work on computers, maintains and files confidential and other specialized reports.Disseminates a variety of information and/or reports to various agencies, divisions, or departments via telephone, mail, email or fax.May serve as backup for other positions within the department.Performs other related duties as assigned.MINIMUM QUALIFICATIONS REQUIREDEducation and Experience: Associate’s degree or equivalent from a two-year college; AND, four (4) years of progressively responsible experience performing administrative and office duties such as developing and tracking budgets and maintaining confidential personnel information, with at least one (1) year of demonstrated lead-worker experience; or an equivalent combination of training and education.MINIMUM QUALIFICATIONSKnowledge of: Principles and practices of supervision and training.Administrative principles and practices including goal setting and implementation.Administration of staff and activities either directly or through subordinate supervision.Laws, legislation, codes, ordinances that govern the work.Correct English usage, including spelling, grammar, punctuation, and vocabulary.Internal departmental policies and procedures.General accounting processes and procedures.County government organization and operations.Lease and contract administration.Computerized legal research.Grant research and administration.Office administrative and secretarial practices and procedures, such as business letter writing and the operation of standard office equipment, including a word processor and personal or on-line computer.External governmental bodies and agencies related to area of assignment.Standard business arithmetic, including percentages and decimals.Budget development and management.Personnel policies and practices.Record keeping, report preparation, filing methods and records management techniques.General office procedures, policies and practices, as well as knowledge of computer applications and hardware and other general office equipment related to the performance of the essential functions of the job.Skill in: Planning, organizing, assigning, directing, reviewing and evaluating the work of staff.Selecting and motivating staff and providing for their training and professional development.Preparing clear and concise reports, correspondence and other written materials.Using tact, discretion, initiative and independent judgment within established guidelines.Analyzing and resolving office administrative situations and problems.Researching, compiling, and summarizing a variety of informational and statistical data and materials.Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.Typing from rough draft or printed text using a keyboard at a speed sufficient to perform the duties of the job.Communicating clearly and effectively, both orally and in writing, with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner.Operating and performing routine maintenance of general office machines.Mental and Physical Ability to: Read and interpret documents such as operation and maintenance instructions, procedure manuals etc.Understand and carry out written and oral instructions, giving close attention to detail and accuracy.Rapidly and accurately take and transcribe oral or tape dictation using speedwriting, shorthand, or dictating equipment (at the discretion of the supervisor).Apply logical thinking to solve problems or accomplish tasks, understand, interpret and communicate complicated policies, procedures and protocols.Establish and maintain effective working relationships with others.Draft and type correspondence.Add, subtract, multiply and divide whole numbers, common fractions and decimals.Deal with problems involving several concrete variables in standardized situations.While performing the essential functions of this job, the incumbent is regularly required to sit, use hands to finger, handle, or feel objects, to reach with hands and arms, and speak and hear.Lift and carry, push and/or pull, or move items weighing up to 25 pounds.SUPPLEMENTAL INFORMATIONImportant Application Information: It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply. You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application. You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character. Application materials are the property of Mendocino County and will not be returned.It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified.The provisions of this job bulletin do not constitute an expressed or implied contract.Examination Process: All complete applications will be reviewed with those judged most qualified progressing further in the selection process. Based on the number of qualified candidates, an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form, will be administered. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list. Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request. Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening. This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date. The County of Mendocino is an Equal Opportunity EmployerShow more

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