Operations Supervisor

Full Time
  • Full Time
  • Anywhere

JFK International Air Terminal, LLC

Job Title: Operations SupervisorFull-Time PositionPosition Overview:The Operations Supervisor monitors and coordinates all functions related to terminal, landside and airside operations. This includes ensuring compliance with the rules and regulations of government agencies, and JFK International Air Terminal, LLC. This role reports to the Duty Manager, Operations and requires a high degree of initiative, sound judgment, operational excellence, and leadership.FLSA Status: Non-ExemptESSENTIAL DUTIES AND RESPONSIBILITIES: Supervises, directs, and monitors daily performance of JFKIAT subcontractors .Establishes, builds strong working relationships, and liaisons with all stakeholders, including Airlines, Ground Handlers, business partners and and government agencies.Conducts daily performance evaluations/inspections/audits.Responds to incidents/accidents, conducts investigations as necessary, and prepares Medical/Incident reports.Coordinates and dispatches service calls for subcontractors.Initiates, receives, and actions communication via radio and telephone.Manages/executes daily operational gate/hardstand, check-in, and baggage belt plans, and coordinates airlines’ metering time.Enforces rules and regulations, and issues warningsand infractionsAssists management with other tasks/projects as needed.Provides customer service to the traveling public.MINIMUM QUALIFICATIONS: Education, Training, and Experience AssociatesDegreerequired, Bachelor’s degree preferredSupervisory role, including operational decision making, preferably in an aviation or airport settingStrong verbal and written communication; demonstrated ability to collaborate with peers from a variety of disciplinesStrong administrative and organizational skillsProficient with Microsoft OfficeapplicationsCan analyze and synthesize information from multiple sources to develop and communicate complex information orally and in written formatSpecial RequirementsValid Driver’s LicenseMust be able to pass a criminal background check and obtain and maintain federally mandated security clearances required to work at an airportShift, rotating, and weekend work are required, as Terminal 4 is a 24 hour, 7 day a week operationPHYSICAL CONDITIONS/WORK ENVIRONMENTThe Americans with Disabilities Act prohibits discrimination against a qualified individual with a disability. To be qualified for this position an individual must meet the following standards and/or be able to perform the essential functions and activities. The physical activities for this position involve: pulling, pushing, and standing, sitting, stooping, walking, crouching, kneeling, and jumping. While performing the duties of this job, the employee is regularly required to travel from floor to floor and will be required to travel outside between buildings in varying outdoor weather conditions. An individual in this position may be required to lift and/or move more than 25 pounds. The essential sensory and communicative activities include: feeling, speaking, hearing, smelling, and vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.KNOWLEDGE, SKILLS, ABILITIES, AND OTHER WORK REQUIREMENTSKnowledge Aviation knowledge (preferred)Skills Active learning: Understand the implications of new information for both current and future problem-solving and decision-makingActive listening: Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate timesTime management: Manage one’s own time or the time of othersCoordination with others: Adjust actions in relation to others’ actionsJudgment and decision making: Consider the relative costs and benefits of potential actions to choose the most appropriate oneAbilitiesComprehend oral information: Listen to and understand information and ideas presented through spoken words and sentencesSpeak: Communicate information and ideas in speaking so others will understandComprehend written information: Read and understand information and ideas presented in writingWrite: Communicate information and ideas in writing so others will understandRecognize problems: Tell when something is wrong or is likely to go wrongReason to solve problems: Apply general rules to specific problems to produce answers that make senseMake sense of information: Quickly make sense of, combine, and organize information into meaningful patternsOther work requirements INITIATIVE: Demonstrate willingness to take on job challengesLEADERSHIP: Demonstrate willingness to lead, take charge, and offer opinions and directionADAPTABILITY/FLEXIBILITY: Be open to change (positive or negative) and to considerable variety in the workplaceDEPENDABILITY: Demonstrate reliability, responsibility, and dependability and fulfill obligationJob Type: Full-timePay: $18.00 – $22.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveProfessional development assistanceTuition reimbursementVision insuranceSchedule:8 hour shiftDay shiftHolidaysNight shiftOn callOvertimeWeekend availabilityWork Location:One locationWork Remotely:NoWork Location: One locationShow more

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