Project Coordinator Chester, NY

FPS Apparel

FP Services Inc. / FPS Apparel is an apparel manufacturer and supplier located in Chester, NY.We are looking for a highly motivated, friendly, analytical entry level Project Coordinator, who will work to service our extensive customer base. Recent college graduates are encouraged to apply!We are seeking the right individual with excellent communication skills who is client-focused and dedicated to ensuring customer satisfaction.Responsibilities· Manage a growing list of accounts, developing relationships and growing business· Answer incoming calls and emails· Respond promptly to customer inquiries· Answer product and service questions and suggest information about other products and services· Enter detailed information into shop management software for each account· Update customers on order status, staying aware of any issues or delivery deadlines that could be missed· Keep detailed record of conversations and interactions with customers· Follow up after delivery to ensure customer satisfaction· Maintain a detailed understanding of product line and services offered· Maintain a positive, empathetic, and professional attitude toward customers and colleagues at all timesQualifications· BS degree in Business Administration, Marketing, Communications or a related field (preferred)· Proficient with Google Sheets· Ability to work under pressure and thrive in a competitive, fast-paced environment· Outgoing, friendly, positive, excited attitude· Willingness to adjust responsibilities if needed to help the team in other areas· Strong attention to detail· Ambitious with desire to grow with small, fast-growing companyJob Type: Full-timeJob Type: Full-timePay: $16.00 – $18.00 per hourBenefits:Employee discountHealth insurancePaid time offRetirement planSchedule:8 hour shiftMonday to FridayOvertimeSupplemental Pay:Bonus payEducation:Bachelor’s (Preferred)Experience:Sales Experience: 2 years (Preferred)Customer Service: 2 years (Preferred)Work Location:One locationWork Remotely:NoShow more

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