QA Continuous Improvement Lead (Food Manufacturing)

Full Time
  • Full Time
  • Wawa, PA

Website Wawa

WAWA – Wawa, Inc. – Corporate Office
Job Description
Job Title: QA Continuous Improvement Lead Location: Corporate (NJ- {Penske)
Department: QA
Salary Band: Professional
Position Summary : The position assists with gathering and analyzing data and to interpret results, develop insights and communicate effectively to business partners. Develops and executes test methods and sampling plans to monitor and evaluate products within the supply chain for compliance to Wawa quality standards. Utilizes test data and knowledge of Wawa product specifications to identify and report non-compliances, trends, and opportunities for product improvement.
Principal Duties
Sample, test, measure and evaluate products to assure ongoing compliance with Wawa specifications. Use knowledge of test methodology, product specifications, supplier process capability and discernment to accept/hold/reject products based on test results. Report test results to Wawa internal partners and suppliers.
Provide accurate statistical reporting as needed to Supplier QA and Wawa Marketing and Supply Chain teams. Analyze all data and identify trends, assignable causes, and opportunities for targeted improvement initiatives.
Partner with Supplier QA to perform root cause analysis as needed and to drive continuous improvement to production practices, sanitation, associate hygiene, product testing, and FSQ programs to ensure ongoing compliance to Wawa standards and specifications. Leverage knowledge of supplier processes to drive timely implementation of corrective actions as needed.
Gather and analyze data using data aggregation via statistical analysis to provide information necessary to drive decisions.
Share complex data results in a format that is easily understandable in order to make sound decisions. Educate partners on how to understand and use the data that is being provided.
Set weekly scheduling plan and order product from vendors in order to meet the annual sampling plan. Maintain process with Penske and identify locations where product can be found and stored to maintain sampling plan.
Manage quality monitoring and cold chain tools for MidAtlantic team. Keep inventory, order and maintain upkeep, and storage. Calibrate the equipment according to manufactures instructions and learn the software and/or websites used for each.
Monitor and respond to customer and store complaints on product quality issues or concerns for all Fresh Channel products. Investigate complaints, obtain samples when needed, escalate significant issues to QA Management, and update Applix within the defined time frames. Analyze, track and trend data. Provide summary reports to Wawa internal partners and suppliers.
Audit new product commercialization test runs at key supplier facilities. Review supplier process to ensure compliance to regulatory, Wawa food safety, and Wawa quality standards. Work with supplier to adjust or correct issues as needed. Report test run findings to Wawa internal partners and supplier.
Perform FSQA and GMP operational inspections at Wawa key supplier facilities. Monitor supplier compliance to Wawa food safety and defense requirements. Utilize knowledge of regulatory and Wawa food safety requirements to identify non-compliances, recommend mitigation options to the supplier, and ensure that effective corrective actions are implemented. Provide reports on findings, trends, and progress to Wawa internal partners and suppliers.
Participate in meetings with MA supplier management to discuss new products, current issues, and active projects that impact Wawa’s product offer and business. Work cross functionally with supplier QA, Wawa Supply Chain, and Product Development to improve processes and products.
Perform cold chain verification testing for MA Cross Dock, Distribution Warehouse, and key supplier facilities.
Essential Functions:
Ability to work well individually as well as in a team environment
Excellent oral and written communication skills
Excellent customer service skills
Ability to work with little or no supervision
Detail oriented and strong organizational skills
Strong analytical and problem solving skills
Ability to report on and interpret data to drive decision making
Ability to handle multiple projects
Excellent interpersonal and time management skills
Proven self-starter with demonstrated ability to make decisions
Solid leadership skills
Must be able to work a flexible schedule that includes some early and/or late shifts.
Ability to adapt to an environment of constant change
Must be able to lift up to 40lbs
Performs the following physical behaviors frequently throughout their shift: standing, walking and handling
Basic Requirements :
Bachelor’s Degree in Statistics or Math, or related field preferred
3+ years of experience within food industry Quality Assurance
Working knowledge of HACCP, GFSI, and FSMA preferred
Experience in food manufacturing a plus
Excellent computer skills including Access database, and Excel.
Understanding of analytic techniques and concepts
Proficiency with MS Office (Word, Excel and Powerpoint)
Prior experience translating and communicating data results into an understandable format
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected] or 1-800-444-9292.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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