Quality Assurance Trainer – 1st shift

Full Time

Website Pitney Bowes

Job Description:
At Pitney Bowes, we do the right thing, the right way
As a Quality Assurance Lead for Pitney Bowes, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
You are:
The Facility Process Trainer is responsible for consistent training of all critical warehouse processes to newly onboarded associates as well as tenured associates requiring updated training.
You will:
Provide training in area listed below:
All training areas will receive the overall steps
Physical process steps
Error Management
Exception Handling
Systemic Application Steps
Compliance Training
Document Control
Utilization of Hardware
Conveyor Systems
RF Scanning Devices
Depending on Assigned Area of Specialty detailed steps for the following:
Parcel Induction processes.
Receiving processes
Floor Loading Trailers
Exception Processing
Communication Processes
Ticket submissions
Outbound Shipping Processes
Fulfillment would include but not limited to
Inventory Control/Cycle Counting
Provides feedback to Operations Manager or Supervisor for employee reviews.
Assist with Quality Assurance functions (Audits, Exception Logs, Scale Compliance
Constructively watches employees and provides feedback on a regular basis.
Oversees package exceptions and final resolution
Other duties as assigned.
Adheres to all safety procedures in the performance of job duties.
Helps ensure time goals and productivity goals consistently met for the department.
Your background:
As a Facility Process Trainer, you have:
The ability to read and follow directions
Documented experienced leader
Excellent listening skills
The ability to work in a high paced environment
The ability to work a flexible work schedule
Familiarity with Word, Excel, Email, and WMS interface
The ability to read and follow directions
The ability to be highly organized
The ability to be a team player
Strong Communication Skills
The ability to lift up to 50 lbs. with or without accommodations.
The ability to walk and stand 80% of the time with or without accommodation.
The ability to stoop, and bend 80% of the time with or without accommodation.
Basic enough understanding of English to be able to understand and follow safety and other operational directions communicated in English, irrespective of your native language
Bi-lingual in Spanish
Experience within the logistics or parcel shipping industry preferred
Our Team:
Ecommerce logistics. Only easier. Pitney Bowes Global Ecommerce is our fastest growing business segment. Our focus on the consumer and shipper experience – driven by innovative technology and consultative insights – has uniquely positioned us as the trusted partner for ecommerce brands and shippers. Our best-in-class services include ecommerce fulfillment, delivery (domestic and cross-border), and returns that help merchants drive conversions, customer satisfaction and lasting loyalty. These solutions build better order experiences through data science-based innovation and consultative support that help make clients’ jobs easier. Ranked by Internet Retailer as a Top Carrier, Top Fulfillment Service Provider, and the #1 International Ecommerce Provider, we are the preferred ecommerce logistics partner for over 800 brands and shippers.
We will:
Provide the opportunity to grow and develop your career through training and access to various development programs
Offer an inclusive environment that encourages diverse perspectives and ideas
Offer a casual and safe work environment
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits: pbprojectliving.com:
Paid time off
Multiple Insurance options: Medical/Dental/Vision/Pet
Multiple savings plan options: 401K Plan with company match; Health Savings Account; Dependent Care
Access to PB Life Perks Discount Program
Eligible for PB Employee Referral Program $$
Training and opportunities for advancement
Tuition Reimbursement
We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.Show more

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