Responsible for greeting of customers, telephone reception and general clerical assignments, as necessary.
Screens telephone calls and redirects to individuals who can quickly and efficiently respond. May give appointment callers directions to the office when needed.Greets visitors and ensures they are directed to their appointment in a quick and efficient manner.Maintains office calendar and issues reminders and monitors appointments to assure the office operates efficiently.Screens correspondence and prioritizes the mail.May ensure office supplies are replenished when needed.Requests and administers ID process for consultants and the offshore team.
High School Diploma / GED
Experience answering phones and directing caller to appropriate parties.
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, access information on-line, etc).
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
High School Diploma / GED and at least 1 year experience in an office environment or the hospitality industry.Show more