Residential Home Manager

Full Time

Website Hope Association

Residential Manager Job DescriptionREPORTS TO: Executive Director1. PURPOSE OF POSITION: To provide oversight, continuity and quality services of all program activities through leadership, education, modeling and coaching to meet the needs of all program individuals and staff as described below.A. Direct supportManager demonstrates excellence in providing culturally appropriate direct support services to individuals using person-centered approaches and strategies that supports the individual to be fully engaged and included in each aspect of his or her daily life, have maximum choice and control, and gain independence.Oversee and perform all Direct Support Professionals (DSP) Competency Areas 1) Participant Empowerment2) Communications3) Assessment4) Community and Service Networking5) Facilitating of Services6) Community Living Skills and Supports7) Education Training and Self-Development8) Advocacy9) Vocational Educational and Career Support10) Crisis Intervention11) Organizational Participation12) DocumentationB. Health, wellness, and safetyManagers work with individual and his or her team to develop a support plan to promote the health, safety, and wellbeing of the individual based on their preferences and goals. Managers actively monitor, review, discuss with individual, and modify support plans to ensure most effective strategies are in place.C. Individual support plan development, monitoring and assessment A manager optimizes individual’s goals and identifies outcomes into a coordinated support plan. Managers coordinate and facilitate support network meetings, maintain communication with other service providers, family, and allies, and monitor, document, and report progress toward goals. Encompass/Service Planning and behavioral plans will be reviewed and updated continuously. These will be posted for easy access for staff.D. Facilitating community inclusion across the lifespanManagers facilitate and support the development and maintenance of individual support networks in partnership with the person supported. Managers support individuals with exploring educational, employment, volunteer, and retirement opportunities. They also collaborate with other staff and providers to coordinate supports that will assist individual in reaching goals and actively participating in activities of his or her choice across the lifespan. Advocacy and Empowerment.E. Promoting professional relations and teamworkManagers enhance professional relations among team members and their capacity to work effectively with others toward common goals by using effective communication skills, facilitating teamwork, and supporting and encouraging growth and professional development. Maintain close communication with the leadership team utilizing positive approaches during all interactions and be a role model for Direct Support Professionals.F. Staff recruitment, selection, and hiring & RetentionManagers use best practices to actively recruit and lead a selection process that actively includes the individual and his or her support network. Managers provide sufficient information about the position through a realistic job preview and conducts effective interviews to promote successful hires of direct support professionals.G. Staff supervision, training, and developmentManagers coordinate and lead competency-based direct support staff training and professional development activities, including coaching and mentoring. Managers conduct performance reviews and are responsible for all aspects of staff supervision, including scheduling and maintaining training records.H. Service management and quality assuranceManagers effectively manage and oversee individuals services and supports in group service settings, individual and remote service settings, including compliance with all federal, state, and local rules and regulations, and apply ethical principles related to best practices in services and supports. Managers oversee the management of financial activities within scope of work assignments to ensure continued quality service delivery. Practice good organizational skills, planning strategies and follow through. Time management, ethics and role modeling are important.I. Advocacy and public relations (10)Managers promote public relations by educating community members about the rights of people with disabilities, and advocating for and with individual for services and opportunities that promote safe, respected, and valued membership in the community. Provide positive interactions with in the agency and within the community that reflects the agency’s philosophy, values and mission.J. Leadership, professionalism and self-developmentManagers maintain professionalism and engage in ongoing self-development and professional development activities. Managers share and receive knowledge from others, support coworkers, and actively participate in the life of his or her organization. A manager is aware of all policies, procedures and resources and utilizes proper chain of command. Managers are to be positive and model harmony within their specific program and the agency.K. Cultural awareness and responsivenessManagers respect all unique characteristics of each individual by understanding and providing culturally appropriate supports and services.L. Ensure compliance with the adopted Ethical Principles 1) Person-centered supports2) Promoting physical and emotional well-being3) Integrity and responsibility4) Confidentiality5) Justice fairness, and equity6) Respect7) Relationships8) Self-determination9) AdvocacyM. Staff RelationsN. Direct SupportO. Facilitation & Support of Individual Support NetworksP. Program Planning & MonitoringQ. Personnel ManagementR. Training & Staff DevelopmentS. Public RelationsT. Maintenance of facilityU. Health and Safety Policy and Procedures/inspectionsV. Financial Activities Oversight and control plansW. Scheduling & PayrollX. Vocational SupportsY. Policies, Procedures & Rule ComplianceZ. Administrative DutiesAA. Dietary Coordinator – Obtain training and experiences in food service. Coordinate and manage the food services in the facility: menu planning, food purchasing, storage, preparation and serving. Dietary Consultants maybe required for individuals as identified.BB. Provide program information in the states EIS system in a timely manner.CC. Receive, review RFP information from the state regarding individuals that are looking for services. (Specific Services are Assigned by Program) (Supported Living: Fourth Street & Kimball Ave., Home Supports: New Hope and Kimball Ave., Residential/Other: New Hope and Horizons, Community Supports: CSS Director and Manager, Case Management: Director and one CCM, Employment: 2 at REN)DD. Support fundraising events.EE. Train CDS classes as assignedFF. Cross-Train for backup managerGG. Obtain Park Passes for the agencyHH. Oversee Shared LivingII. Train CPR/First AidCompletes Maine’s CDS course for the Direct Support Professionals as highlighted below. Other course options are encouraged to gain a broader sense of understanding.DSP Curriculum · Community Inclusion· Cultural Competence· Direct Support Professionalism· Documentation (Live)· – Reportable Events· Grievance Process New 2019· Human Sexuality· Individual Rights and Choice· Adult Protective Investigations New 2019· Introduction to Developmental Disabilities· Maltreatment Prevention and Response· Positive Behavior Support· Behavioral Regulations New 2019· Personal Care· Safety· Supporting Healthy Lives· Teaching People with Developmental Disabilities· ME work Supports Certification (1/2016)· You’ve Got a Friend: Supporting Family Connections, Friends, Love and the Pursuit of Happiness· Employee Empowerment· Good Enough for Me (GEM) Nothing for me without me.· HCBS· Employee FirstOther CDS Course Options· Civil Rights and Advocacy· Emergency Preparedness· Employment Supports: Exploring Individual Preferences and Opportunities for Job Attainment· Everyone Can Communicate· Functional Assessment· Home and Community Living· Implementing Participant-Directed Supports· Introduction to Mental Health and Mental Illnesses· Medication Support· Participant – Directed: Hiring Great Direct Support Professionals· Person-Centered Planning and Supports· Professional Documentation Practices· Supporting Jobs and Careers in the Community· Supporting Older Adults· Universal Precautions· Understanding Transitions Across the Life Span· Working with Families and Support Networks· You’ve Got a Friend: Supporting Family Connections, Friends, Love and the Pursuit of HappinessCollege of Frontline Service Managers – CDS – A series of courses designed for mangers.Training and OrientationFueling High PerformanceDeveloping an Intervention PlanRecruitment and SelectionPreparing for the Supervisor’s Role in Human ServicesYour First Few Weeks and Months as a Supervisor.*Therap, Stromberg, Medication Manual, Personnel Policies, Transportation Manual, Participant Handbook, DHHS Regulations and others as assigned.Essential Functions/Qualifications:Highly competent with computer skills Ability to speak and write English FluentlyLifting – up to 40lbs Valid Maine Driver’s LicenseDriving within and outside the community Vehicle Insurance/RegistrationHigh moral character Reliable Transportation State InspectionPositive Approaches Clean Criminal Record CheckHigh School Diploma Functional reading and writing skillsCRMAPhysical Requirements:Computer Use (VDT) 2-8 hoursSitting 4-8 hoursWalking/Standing 4-8 hoursLifting/Carrying/Transfers up to 40lbs daily(Utilize Maintenance personnel)(Mechanical lifting devices and other approved aids should be used except during an emergency.)Twisting throughout the dayBending throughout the daySquatting/kneeling throughout the dayPush/Pull up to 50lbs 2-5 times per day, 8ft – 1 mileStairs Every dayHearing 100 percent (correctable)Vision 20/20 (correctable)Speaking Entire shift – Positive, clear, low toneCrisis Prevention Intervention Verbal and physicalEnvironmental and Safety Factors:Physical Behaviors Ongoing – unable to predictVerbal Behaviors Moderate 1-10 per daySlippery surfaces Daily and seasonalNoise Minimal to ModerateBody Fluids DailyDust ModeratePace of work slow – fastDegree of supervision Mild to ModerateTemperature Fluctuations 0 – 85 degrees, outside and within facilitiesJob Type: Full-timePay: $14.00 – $18.00 per hourBenefits:Dental insuranceEmployee assistance programEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offReferral programRetirement planVision insuranceSchedule:8 hour shiftMonday to FridayOn callWeekend availabilitySupplemental Pay:Bonus paySigning bonusCOVID-19 considerations:As a healthcare facility we do have to follow CDC and State of Maine restrictions and mandates.Education:High school or equivalent (Required)Experience:managerial: 1 year (Preferred)Work Location: Multiple LocationsShow more

Maximum file size: 256 MB.
Upload your CV/resume or any other relevant file. Max. file size: 256 MB.