Senior Engineering Manager – Conversational AI Platform Seattle, WA

  • Seattle, WA
  • Salary: USD 92381 - 168256 ANNUAL

Website Best Buy

Best Buy is seeking innovative and technically curious Senior Engineering Manager for our Conversational AI Platform to join us as we make a huge impact on our digital evolution! Our CAIP team powers several chatbot experiences within the consumer-facing Best Buy experience and we are looking to expand the depth of the conversations and the use the Conversational AI Platform across new channels within Best Buy.A career with Best Buy offers the opportunity to apply your talents and creative energy to deliver high performing solutions at one of the top 10 e-commerce sites in the US.What will you do as a Senior Engineering Manager:Technical leader of the Conversational AI PlatformStay up to date on the rapidly evolving world of conversational AI systems and be a technical leader within the enterpriseProvides strategic direction for the team and associated product area, ensuring alignment with organizational and portfolio goalRecruit, build, and sustain development teams through all phases of the project lifecycle – architecture, design, development, MVP, and production. Lead the design and development of key technology initiativesLead your team through both technical and organizational transformations while finding ways to reduce ambiguityWork directly with technical leads, engineers, product managers, and business stakeholdersUnblock technical teams and work through processDemonstrate a creative and innovation-driven ability to articulate engineering design patterns related to scale, performance, security, and usabilityRemain in the code’ and still spend some time contributing to features and collaborating on system architectureMinimum Qualifications:5 or more years of relevant experience with a bachelor’s degree or equivalent relevant technical experience1 or more years of experience leading development teams (technical leadership, work direction, coaching and mentoring)Experience working on conversational chatbot systemsExperience working with data science, machine learning, NLP/NLU, search, and/or AI powered systemsPractical experience with Agile development, refactoring, automated unit test, integration test, functional test, and continuous integration/deploymentPreferred Qualifications:4 or more years of hands-on experience implementing and deploying modern web development solutions such as Java, JavaScript, Scala, REST web services, SQL and NoSQL databases (e.g. CockroachDB, Cassandra), GCP, AWS, LinuxExperience with industry standard conversational systems like Amazon Lex/Comprehend, Google Dialogue Flow, Microsoft Bot Framework, Rasa, or similarKnowledge of and working experience with open-source software (Apache, Tomcat, Memcache, etc.) as well as software security, firewalls, load balancers, DNS, and other infrastructure componentsShow more

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