Shift Operations Manager (Nights) Location: Wimbledon, London SW19 Salary: circa £40,000 pa. Weekly Hours: 40 hours per week, 5 days over 7 including weekends (A Flexible approach to hours will be required, as there may be occasions when it is necessary to work additional hours) At Solstice we supply London’s top Restaurants, Hotels, Bars & Catering Companies with freshly prepared fruit & vegetables and we are proud of our reputation for quality and service in producing the finest ingredients. Our approach means that our clients can relax in the knowledge that the essential groundwork has been done and that their order will be produced on time, in full and to the quality expected. Due to our continued growth, we are currently looking to recruit a Shift Operations Manager, who will be accountable for ensuring that all customer orders are completed on time and in full to the required safety & quality standards. The role manages a small team of 3 Team Leaders and circa 15 operatives in multiple areas. Accountabilities: Responsible for maintaining a successful operational flow throughout the operation to achieve successful delivery of customer orders.Manager, develop and lead teams in the delivery of excellent production and warehouse facility, in line with business requirements.Comply with all company and legal standards including health & safety, hygiene and environmental policies.Lead & develop continuous improvement activities.Measure & deliver teams KPI’s.Take ownership of departments KPI’s ensuring targets are fully met.Develop and manage performance and service level compliance measures, to ensure agreed site SLA’s are achieved.Manage and control team costs, to ensure team utilisation is achieved.Onboarding and training of new members of staff.Manage the safe & timely loading/unloading of delivery/collection vehicles.Ensure all stock (RM and FG) is accurately processed, using SAP system and business protocols.Ensure daily stock counts take place for all RM, WIP and FG. Measures and KPI’s: Staff turnover.Order fulfilment.Quality and complaints.Product microbiological results. Competencies/Skills/Experience/Knowledge: At least 2 years previous experience within a similar role. (Essential)HACCP and Food Safety Management Training experience (Essential)Counterbalance FLT Licence (desirable)Previous experience working in a prepared fruit & vegetable setting, would be advantageous.Knowledge of Health & Safety Targets. (Essential)Excellent organisational skills and management of results.Able to coach and develop teams, together with the ability to effectively allocate & maximise resource. (Essential)Professional manner and excellent verbal communication skills.Good working knowledge of Excel and other IT software/systems.Experience of BRC Standard processes/accreditations/audits (desirable). (Essential) Benefits: 28 days holiday.Enrolment into Pension Scheme.Free onsite parking.Health Care Cash Plan membership.Retail Discount membership.Further company benefits achieved through service and commitment. This is a brief outline of the Shift Operations Manager (Nights) role. For more information or to apply, please click on the link. We look forward to hearing from you! Solstice Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.