Team Member- Westwood and Olympic

Full Time

Website Subway

ResumesInsert franchise owner resume and other partners in the business as well. You can also insert the following sample resumes, or if you have restaurant managers, you can insert their resumes here.Team member job descriptionsPosition title: Sandwich ArtistReports to: ManagementPosition summary: The Sandwich Artist greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position.Tasks and responsibilities:Exhibits a cheerful and helpful manner while greeting guests and preparing their orders.Demonstrates a complete understanding of menu items and explains them to guests accurately.Uses Point of Sale system/cash register to record the order and compute the amount of the bill. Collects payment from guests and makes change.Performs Cash-In Procedure- accounting for all forms of money, bread, etc., during the shift.Prepares food neatly, according to formula, and in a timely manner.Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift.Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean upCleans and maintains all areas of the restaurant to promote a clean image. Understands and adheres to the 3-step method for cleaningUnderstands and adheres to all quality standards, formulas and procedures as outlined in the SUBWAY Operations Manual.Maintains a professional appearance and grooming standards as outlined in the SUBWAY Operations Manual.Performs light paperwork duties as assigned.Completes University of SUBWAYcourses as directed.PrerequisitesEducation: Some high school or equivalent.Experience & Skills: No previous experience required.Ability to understand and implement written and verbal instruction.Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.Position title: Shift ManagerReports to: ManagementPosition summary: The shift manager supervises the operations of a shift to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. This may include scheduling and supervising staff. Exceptional guest service is a major component of this position.Tasks and responsibilities:Performs all tasks and responsibilities of a Senior Sandwich Artist as outlined in Senior Sandwich Artist job description.Trains newer or less experienced Sandwich Artists in their tasks and responsibilities.Practices inventory control standards.Inspects equipment and storage facilities throughout a shift to ensure that equipment is in proper working order.Schedules and supervises staff as needed.Performs paperwork duties as needed.Completes University of SUBWAY courses as directed.Prerequisites:Education: High school diploma or equivalent.Experience & Skills: A minimum of 1 year experience in a restaurant environment, communication and organizational skills.Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.Position title: Assistant ManagerReports to: Management/FranchiseePosition summary: The Assistant Manager supervises restaurant staff and daily operations to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained. Schedules and supervises staff. Maintains standards of restaurant safety and security. Exceptional guest service is a major component of this position.Tasks and responsibilities:Performs all tasks and responsibilities of a Shift Manager as outlined in the Shift Manager Job description.As needed, supervises food preparation to ensure that food safety and operations standards are maintained.Coordinates and supervises staff so that standards of cleanliness are maintained as outlined in the SUBWAY Operations Manual.Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of team members. May conduct written and verbal staff evaluations.Performs paperwork duties and assists with product orders and inventory as needed.Assists with planning of special events and promotions.Completes University of SUBWAY courses as directed.PrerequisitesEducation: High school diploma or equivalent.Experience & skills: Experience in restaurant operations, preferably with supervisory experience. Requires excellent communication skills, ability to deal with all levels of team members. Computer knowledge is desirable.Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.Position title: ManagerReports to: Management/FranchiseePosition summary: The Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for local marketing initiatives – may contact prospective guests to promote sales. Maintains business records. Exceptional guest service is a major component of this position.Tasks and responsibilities:Completes and posts the staff work schedules.Recruits, rewards and terminates staff as needed.Communicates changes of food preparations formulas, standards, etc. to staff.Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.Maintains business records as outlined in the SUBWAY Operations Manual. Analyzes business records to increase sales.Supports local and national marketing initiatives.Identifies and contacts prospective guests to promote sales.Plans special events and promotions.Completes University of SUBWAY courses as directed.PrerequisitesEducation: High school diploma or equivalent, college degree preferred.Experience & Skills: A minimum of two (2) years in a restaurant environment, experience in supervising and training staff. Excellent verbal and written communication skills.Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.Position title: Multi- Unit ManagerReports to: FranchiseePosition Summary: The multi-unit manager coordinates and supports all activities within the assigned geographic area. Trains, coaches, and supports managers. Plans and sets business goals. Focuses on in-restaurant issues.Tasks and responsibilities:Coaches and trains shift managers, assistant managers, and managers on operational excellence. Helps to develop new hire orientation programs and rewards programs, monitors training processes to ensure quality training of team members. Develops and maintains staffing levels for managers and assistant managers. Implements management training.Provides leadership to managers and staff in the geographic area to ensure compliance with standards as set in the SUBWAY Operations Manual and applicable government regulations.Ensures that correct operational procedures are followed and takes corrective action if necessary.Works with staff to achieve sales goals, using available reports to identify opportunities.Supports local and national marketing initiatives.Completes University of SUBWAY courses as directed.PrerequisitesEducation: High School Diploma or equivalent, college degree preferred.Experience & Skills: 3-5 years of successful, operational management experience in a restaurant environment. Excellent communication, interpersonal, and conflict resolution skills. Basic math and accounting skills and strong analytical/decision making skills are needed; demonstrated achievement in staff selection, coaching and development.Physical: Must be physically able to work any station in the restaurant when needed and to operate a computerized Point of Sale System/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionallyAbbreviated description of restaurant career ladderSandwich ArtistArrives to work on time, in full uniform, willing and ready to learn their role.Learns the basics of sandwich building and sales ringing.Improves guest service skills, learns to bake bread and cookies.Performs cleaning duties, learns backroom food preparation, understands thru-put.Has mastered sandwich building and baking, provides outstanding guest service; Team member is a candidate for Sandwich Artist PRO.Shift ManagerPerforms basic supervisory duties, ensuring proper sandwich building and guest service.Coordinates job assignments, accepts deliveries, and completes shift paperwork.Develops advanced guest service skills, enhances supervisory skills.Monitors restaurant inventory, oversees staff training of new team members.Takes role of manager on duty when necessary; Team member is a candidate for Assistant Manager.Assistant ManagerCoordinates deliveries and food preparation, begins to assist with the hiring process.Understands and practices crisis management and loss prevention strategies.Schedules staff and addresses training and development concerns, monitors staff progress.Develops and analyzes control sheets and WISRs, conducts performance reviews.Manages without supervision using positive and professional leadership skills; Team member is a candidate for Manager.ManagerAssumes responsibility for short and long-term goals for productivity, guest satisfaction and staff development.Builds a strong and competent staff by practicing team-building skills and improving counseling skills.Delivers results with financial controls to keep costs down and surpass profit goals.Demonstrates sales growth that exceeds market goals, becomes an effective leader and communicator.Demonstrates consistent operational excellence and fiscal responsibility; Team member is a candidate for Multi-Unit Manager.Multi-Unit ManagerCoordinates all multi-unit activities, supervises managers, sets and meets performance goals.Conducts manager meetings, builds coaching and counseling skills, and oversees rewards and recognition programs.Demonstrates excellent communication skills, develops market-wide sales building plans and improved guest service.Oversees all financial activity, effectively budgets time and resources to improve productivity and profits.Delivers superior guest service, meets and exceeds financial goals, may represent the franchisees to the DA office and/or FWH.*Requirements may vary by restaurant.Job Types: Full-time, Part-timePay: From $15.00 per hourSchedule:Day shiftEvening shiftNight shiftWeekend availabilitySupplemental Pay:TipsWork Location: One locationShow more

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