Underwriting Administrator

Website AllLife Insurance

AllLife is looking for mature individual to walk AllLife Customers through the underwriting process once they have taken up life insurance with us, this is a customer facing role, so experience and confidence in engaging telephonically is essential.The role requires someone who is passionate about offering the best customer experience, educating and guiding customers through the process. You will required to gather all the relevant medical information and book customers for tests through one of our partnering laboratories in order to finalize their application to be assessed by our Underwriting department, we are looking for someone who can balance achieving targets as well as making a meaningful connection and nurturing their customers to ensure they get the best outcome after Underwriting.CANDIDATE PROFILEMatricClear Criminal and Clear Credit RecordFAIS Accredited/RE5 AdvantageEXPERIENCE & SKILLS REQUIREDMust have the experience and confidence to engage with customers telephonically.Must have a strong ability to inform, educate, nurture and walk customers through a process to get a specific outcome.Must have excellent written communication and telephonic skills and etiquette and the ability personally connect and influence.Sound insurance industry knowledge and experience is an advantage.Individuals must have a successful and proven track record.Must have own or reliable transport, will be required to work later shifts.Computer literateCOMPETENCIES TO BE DEMONSTRATED ON THE JOBHave a nature caring nature towards customersMust be energetic, self-managed, self-motivated, target drivenMust demonstrate willingness to go the extra mile and deliver / exceed expectations [looking for individuals who have been recognized for this behaviour]Must be organized and detail oriented.Ability to follow systems and proceduresAssertiveness, owner mind set and emotional maturityShould encourage and promote team energy, company values and culture positively and strong work ethic.Good judgement and decisivenessSelf-awareness and taking accountability / ownershipMust be Pro-active, reliable and apply good judgementJob Type: Part-timeSalary: R7,500.00 – R15,000.00 per monthWork Remotely:NoShow more

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