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US Tech – Delivery Manager San Jose, CA 95110

Full Time

Website PRICE WATERHOUSE COOPERS

A career in Products and Technology is an opportunity to bring PwC’s strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems; Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change. Our team is responsible for all software engineering activities to ensure that business objectives are met. This includes the creation, development, design, and improvement of products, software, applications, and services. These roles are responsible for the development of computer programming systems and applications including the design, coding, testing and deployment of products and solutions to meet business obligations.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Take action to ensure everyone has a voice, inviting opinion from all.
Establish the root causes of issues and tackle them, rather than just the symptoms.
Initiate open and honest coaching conversations at all levels.
Move easily between big picture thinking and managing relevant detail.
Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
Develop specialised expertise in one or more areas.
Advise stakeholders on relevant technical issues for their business area.
Navigate the complexities of global teams and engagements.
Build trust with teams and stakeholders through open and honest conversation.
Uphold the firm’s code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
6 year(s) of progressive roles managing IT project planning, delivery, and execution using Agile methodology.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Information Technology, Computer Systems Analysis, Management Information Systems

Preferred Knowledge/Skills:
Demonstrates intimate abilities and/or a proven record of success as a team leader in planning and executing projects to deliver Technology solutions including the following areas:

Agile methods (Scrum, etc.) and establishing optimal flow (Kanban, etc.);
Microsoft based technologies including ASP.NET,C#, SQL Server, SSRS, etc.;
Development of new business capabilities using technology;
Cloud-based implementations and upgrades;
Continuous Integration and DevOps;
Traditional Waterfall/Iterative methods (RUP, etc.);
IT Service Management industry leading practices (ITIL);
SDLC Methodology;
Operations Control Quality and Process Improvement Systems (ISO 9000, SEI CMM, Six Sigma);
Technical security standards such as ISO 27001;
Financial management; and
Team and resource management including formal coaching.

Demonstrates intimate abilities and/or a proven record of success as a team leader guiding application development and service teams in the following areas:

Overseeing all development projects and all technical operational aspects for a specific business area’s applications;
Managing a portfolio of development and operations teams along with managing the technical support for the business applications;
Manages delivery of services and financial cost recovery for specific business sponsors;
Translating the strategic direction of the business into technical considerations for the development and operations teams;
Managing Service Level Agreements (SLA) with external and internal resources and quality/acceptance of deliverables including customer relationship management, problem management, vendor management and financial management of the service they represent;
Operating with independent authority and good judgement to resolve technical issues that pertain to the business applications under their area of responsibility;
Maintaining continuity of technical knowledge that is significant to the successful operation of a particular business area;
Leading teams in a rapidly changing environment including performance management, coaching for development, and resource assignment;
Contributing to and/or facilitating security reviews, release management, capacity planning, infrastructure change scheduling, etc.; and
Mentoring technical team members to increase business acumen including the ability to effectively communicate.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

For positions in Colorado, visit the following link for information related to Colorado’s Equal Pay for Equal Work Act: https://pwc.to/coloradoproductstechseniormanager.

For positions in New York City, visit the following link for pay range information: https://pwc.to/payrange-a-productstechseniormanager

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