Virtual Hiring Event – Sales/Customer Service Milwaukee, WI

Website JPMorgan Chase Bank, N.A.

As a CS Home Lending Associate you are responsible for serving our clients across the 50 states on Chase’s Streamline products offerings. You must be familiar with associated programs, policies, and procedures.Duties include:Selling on inbound and outbound callsAbility to learn/retain complex Mortgage Products, Programs, and Policies for all 50 StatesAttention to detailAttention to Customer Satisfaction with internal and external clientsProficiency with multiple advanced computer systemsAbility to maintain composure in a high volume, fast-paced environmentAdaptability to changeSelling of streamlined mortgage products (Purchases, Refinance and Home Equity Loans) in a telephone environment; knowing home lending guidelines; being familiar with the diversity of Chase products/services and the advantages of each; understanding the local market and the needs and priorities of the clients; keeping current with the mortgage industry and business/economic trends; knowing how to use automated programs/software to support the lending processComposure – remaining positive, focused, and even-tempered in a fast-paced, time sensitive environment and in challenging situations such as loan escalations.Collaboration – sharing information and expertise with partners and team members; working together to achieve work goals; being candid and honest with coworkers and referral sources; understanding the roles, priorities, and goals of other stakeholders in the mortgage process (including internal partners, customers, and referral sources).Ensure compliance with applicable statues and procedures.Provide feedback on lead quality.Accurately source all business, log all contacts with prospects.Meet required sales performance for pre-established funded loan volume goal.Job Type: Full-timePay: $50,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offPaid trainingTuition reimbursementVision insuranceSchedule:8 hour shiftDay shiftMonday to FridayOvertimeWeekend availabilitySupplemental Pay:Bonus payEducation:High school or equivalent (Required)Experience:Sales: 1 year (Preferred)Work Location:One locationWork Remotely:NoShow more

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