YMCA Membership Director

Website YMCA of San Diego County

Complimentary Y Membership for the entire familyOpportunities for Professional GrowthCommunity Involvement & DevelopmentBenefits PackageMedical, Dental, Vision and Life InsurancePTO (Sick time, vacation days, personal days and holidays)Retirement ContributionsDiscounts on Family ProgramsWhat does this role entail?Oversee member service and program service ensuring high quality member experiencePro-actively generate, maintain and evaluate budgets. Develop year-end forecasting for membership budgetEffectively recruit, select, and develop assigned teamProvide necessary staff training and development in support of member service department.Ensure staff are meeting goalsExecute quality member sales, and quality program registrationDevelop and implement communication plan for the departmentEnsure proper handling of membership billing and feesStaff liaison in Annual Support CampaignAbility to work effectively with others in alignment with the YMCA 4 core valuesWhat do I need to bring do the table?Bachelor’s Degree and/or equivalent work experienceThree years’ experience in membership or customer service fieldYMCA Multi-Team or Branch Leader Certification preferredDemonstrated ability to monitor and develop budgetsExperience effectively leading teams and implementing initiativesKnowledge of and previous experience serving diverse populationsExcellent interpersonal and communication skillsPassionate commitment to the YMCA mission and communities we serveHigh skill level in planning and implementation of administrative procedures and the ability to enforce safety regulationsAbility to travel throughout San Diego CountyMust have visual, physical, and auditory ability to act swiftly in emergency situationsCPR/AED and First Aid, must include both Adult & Infant/Child, certified upon hire and must be from one of the following:American Red CrossAmerican Heart AssociationAmerican Safety & Health InstituteJob Type: Full-timePay: $62,400.00 – $68,502.00 per yearBenefits:Cell phone reimbursementDental insuranceEmployee discountFlexible scheduleHealth insuranceLife insurancePaid time offVision insuranceSchedule:On callWeekend availabilityWork Location: One locationShow more

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